Privacy Policy Brazil
Escoramento.com's fundamental value is respect for user privacy and commitment to the protection of their personal data. All personal information relating to users, members, subscribers, customers or visitors using the digital platform Escoramento.com will be treated in accordance with our privacy policy, which was developed in compliance with the LGPDP (General Personal Data Protection Law, federal law 13,708/2018).
Services are provided exclusively for corporate users based in Brazil and their legal representatives whithin the Brazilian Jurisdiction. If you are not a Brazilian customer or a legal representative of a Brazilian company acting under Brazilian Laws, you MUST NOT use this site and its services. It is very important that you read this Privacy Policy before proceeding. If you do not agree, or have any questions, you should not use our websites, e-commerce or applications before clarifying the issues and agreeing to this Privacy Policy.
Applying and Updating Our Privacy Policy
This Privacy Policy applies to all Escoramentos.com websites, e-commerce, and applications and regulates how we collect and use your personal data. By accessing Escoramento.com's digital services, you expressly accept and agree to the collection, use, and sharing of your personal data and information in accordance with this Privacy Policy for all services provided.
Escoramento.com is a digital platform specializing in equipment for shoring ditches and metal containers that provides information, contact and sales channels to users interested in buying or renting these products. When you use our website, all information is transmitted through a connection equipped with an SSL server certificate, issued by an accredited entity, through an encrypted SHA256 connection, 128 bit key, TLS 1.2. In this way, both the information you submit and the page you are currently viewing are encrypted before being transmitted over the internet.
We seek to constantly update our services to provide the best experience for our users, as well as to adapt to new requirements of Brazilian legislation, so our Privacy Policy may be updated at any time. Such changes, whenever necessary, will be published through this channel. By accessing our continuously, you agree to the changes as well.
Rights of the Data Subject
Right to request your personal data
This right allows you to request and receive a copy of your personal data that is processed and can be done via e-mail to: privacidade@escoramento.com through which you can request the sending of all the information that we have stored associated with your account.
Right to request the rectification of your personal data
This right allows you, at any time, to request the correction and/or rectification of your personal data, if you identify that some of them are incorrect and can be exercised via e-mail to: privacidade@escoramento.com through which you can request the rectification of the information that we have stored associated with your account. In some cases, it will be necessary to confirm information by contacting you through other means such as SMS, telephone or through notifications in the application itself.
Right to the portability of your personal data
You have the right to request that your personal data be delivered to you in a structured and interoperable format. To exercise this right, you can send an e-mail to: privacidade@escoramento.com through which you can request the sending of a file in an interchangeable format, such as txt, json or csv, with all the records associated with your account.
Right to delete or cancel your personal data and withdraw consent
This right allows you to request the deletion of your personal data, unless there is any other reason for their maintenance, such as a possible legal obligation to retain data or the need to preserve them to protect your rights. You have the right to withdraw your consent, however, this will not affect the legality of any processing carried out previously. These rights can be exercised at any time via e-mail to: privacidade@escoramento.com through which you can request the withdrawal of your consent and cancellation of your account.
Right to object to the processing of personal data
This right provides that you can contest where and in what context we process your personal data for different purposes and can be exercised via e-mail to: privacidade@escoramento.com.
Information Collected and Purpose
We collect the following data and information from Users on our websites, e-commerce and Apps:
Information Collected Automatically
(i) Technical information: IP address, or IMEI, login information, browser type, operating system, time zone, geolocation.
Purpose: To ensure that responsive technology or CSS presents the contents of the website and that they are presented in a manner compatible with the device that the user is using in each session; to allow the user to participate in interactive features of our service when they choose to use them; as part of our efforts to keep our website secure.
(ii) Information about your visit: URL, sequence of clicks to, through and from our site (including the date and time), page response times, transfer errors.
Purpose: Administration of the website, API and database in terms of internal management, problem solving, testing and performance research, as well as statistics and usage surveys; to improve our services through interactive responses to our service where these data can indicate which are the features most appreciated by our users; To monitor the views that the user makes of each service or feature, measure or understand the effectiveness of the advertising used and provide them with relevant advertisements. To provide suggestions or recommendations to the user or other users of our site, questions, products or services of interest to you; part of our efforts to keep our site secure.
Information received from other sources
(i) Information from third parties: advertising networks, analytics providers, search information providers.
Purpose: Information provided by third parties is also collected, such as data analysis tools ('Data Analytics'), provided by the main internet search engines (such as: Google, Bing, Yahoo, and AWS). This collection of information is carried out through markers ('Tags'), developed by technology companies such as Google Analytics or Facebook Pixel, inserted in our source code in order to identify the user when using our Website and to monitor the effectiveness of marketing and advertising campaigns developed.
The collection of personal data about the user through their use of our Website will be carried out only when necessary to fulfill the purposes indicated above.
Data Provided by Users
Information provided for registration approval, budget request and hiring in environments restricted to registered users, such as CNPJ, company name, addresses, social security number, ID, address, telephone number, e-mail address and others, information about the products and services sought or contracted, as well as the way in which they are searched or used, as well as content sent by Users (such as photos and videos, sounds from the device's microphone, copies of documents, camera from their mobile device or webcam, and comments, when necessary. This group may also include telephone numbers provided voluntarily via WhatsApp, Messenger, social media accounts, or email.
Purpose: to provide the requested services, credit analysis, registration approval, provision of products and improvement of our service structure, offering products and services aligned with user preferences and browsing experience.
Conversations via live chat
During the service via live chat, personal data such as Name, Telephone number, company number, and contact email may be collected. In addition to identification and contact information, technical and operational data may also be collected.
Purpose: to establish a communication channel, customer registration and proposal submission, as well as to identify the customer's needs to better offer the desired services and to control the quality of service. These data may be stored for a period of up to 5 years for the purpose of quality control and preservation of the record of transactions under the terms of the new Brazilian civil code.
Other uses
Based on our legitimate interest in managing and planning our business, we may analyze data about the use of our products and services to troubleshoot bugs in the app or on our site, predict service demand, and understand other usage trends, including what features users use the most and find most useful, and what features users require from us. This doesn't involve making any decision about you that would have a significant legal effect on you — it's just about improving our app so that we can provide you with better services. Strict confidentiality and data security provisions will be enforced at all times. When necessary, we may need to share personal and financial data for fraud prevention and detection purposes. When necessary for security, regulation, and/or compliance for purposes, we may audit the information and data provided and interactions with our services. Strict confidentiality and data security provisions will apply at all times to any such audit and access.
Information Sharing
We value the privacy of our users very much and treat your data with all applicable care and confidentiality. Therefore, Escoramento.com only shares your information to the extent necessary and for the purposes set out in this Privacy Policy, in the following cases:
• With related companies, affiliates, consortiums, franchisees, strategic partners, service providers and suppliers and contractors to fulfill the services contracted or requested by you;
• With your authorization granted for the purposes of this Privacy Policy, or in other situations where your consent is sought;
• To comply with and enforce legal, regulatory or contractual obligations;
• To comply with requests, requests, and decisions of judicial, administrative, or arbitral authorities;
• For the investigation of possible security issues, fraud prevention, investigation of breaches, including those related to the Sites and Applications;
• Situations in which sharing is relevant or necessary to create, offer, maintain, operate and improve the Sites and Apps, the resources and functionalities of the Sites and Apps, the activities, initiatives, and products and services of Escoramento.co and strategic partners, as well as to fulfill the purposes set out in this Privacy Policy and/or terms of use;
• Sharing anonymized, aggregated information, cookies or other information or forms that do not allow the user's personal identification (metadata);
• In case of corporate reorganizations such as mergers, acquisitions, going public (IPO), spin-off or other corporate acts duly approved by the competent authorities.
Information Maintenance, Deletion, and Correction
We will keep your information only for the period necessary to comply with legal and contractual obligations, to continue to provide your products and services, and for the purposes set out in this Privacy Policy and in our Terms of Use.
You can request to update, correct, or delete your information collected in accordance with this Privacy Policy through any of our service channels. However, we may keep the information to comply with legal, contractual and regulatory obligations, protect and exercise contractual or legal rights, if necessary to continue providing our products and services, for the prevention of illegal acts and in judicial, administrative and arbitral proceedings, including when third parties are questioned about their activities on our platform.
To correct any of your information, you can use the section, my account. If you face any difficulties or have any questions regarding your information, you can contact us by email: privacidade@escoramento.com, using the subject 'Privacy'.
Information Security
We take care of your information with strict security and confidentiality standards, to provide our Users with a safe and reliable environment, preferably in data centers with a high degree of protection. We use tools and technologies to maintain the integrity and confidentiality of your information and protect it from unauthorized access, such as encryption and the use of security devices for user authentication. In addition, we restrict and protect access to your information to the extent necessary, with strict confidentiality and confidentiality obligations and through the adoption of security measures.
The entire information flow is carried out through a secure 256-bit SSL connection, and the data is stored on servers protected by 256-bit KMS keys encrypted and decrypted by an AES Galois Counter Mode (AES-GCM) algorithm located in Brazil or possibly in jurisdictions with a level of legal protection equal to or greater than that offered by the LGPD, such as GDPR EU, Data Privacy Act, of the United Kingdom or CCPA California-USA, under the terms of data protection law, including mechanisms for transferring data legally across borders and subject to strict safeguards and procedures. For more information about the measures we have taken in this regard, please contact privacidade@escoramento.com.
Cookies and Equivalent Technologies
We use cookies and similar technologies to distinguish you from other users of our digital services and to improve the performance and usefulness of our website, e-commerce and applications. The use of cookies and similar technologies is common on websites and applications through which information about your online activities is collected. A cookie is a small data file that websites place on your hard drive, or SSD memory, when you visit them. A cookie file may contain information such as a user ID that controls the pages you visited on that site. Cookies on this website are mainly used to recognize a user who has visited the website before and to monitor user traffic patterns.
Below is a list of cookies with brief descriptions to better inform our users about the reasons why we use cookies on our site.
• AWSELB: This cookie aims to distribute our visitors across the different web servers. It does not contain personal information. It is stored only during the session;
• JSESSIONID: This cookie is used to count the number of visitors to the site that allows Google Analytics to count the number of unique sessions. It is stored only during the session;
• MUID/MUIDB: Used to identify the user (anonymously) to optimize marketing through the search service 'Bing'. Stored for 2 years;
• _ga: This cookie is used to read the current domain, start and end of the session, source, unique visitors, number and periods of previous visits. Stored for 2 years;
• _gid: Used to differentiate users. Stored for 24 hours.
If you prefer not to receive cookies through the website, you can configure your browser to warn you before accepting cookies and to refuse cookies when your browser alerts you to the presence of cookies. We respect this option and do not use any type of blocker or restriction on the use of services by browsers with this type of alternative selected.
Cookies will remain on your computer when you close your browser or turn off your computer. Until removed, cookies will be activated again when you reopen the website. You can delete cookies at any time and cookies will not collect any information when the user is not accessing the website. In addition to cookies, our website also uses the following tracking and monitoring technologies:
• Local shared objects/Flash cookies: flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe Flash. They are generally used to allow the transmission of advertisements and video content on websites. As with other cookies, they store information on your device, some of which will be specific to Flash content. Flash cookies can only be deleted through Adobe® Flash and not through your browser. See the following help page for information on how to manage your privacy settings and delete Flash cookies;
• ETag/entity tag: a browser cache feature, an ETag is an opaque identifier assigned by a web server to a specific version of a resource in a URL. If the content of the existing resource at that URL ever changes, a new and different ETag is assigned. When used in this way, ETags are a way to identify devices. ETag monitoring can generate unique tracking values even when the consumer blocks HTTP, Flash and/or HTML5 cookies;
• Web server and application logs: Our servers automatically collect certain information to help us administer and protect the services we provide, analyze usage, and improve the user experience. The information collected includes: IP address and browser type; Device operating system and other technical facts; The city, district and country from which you are accessing the Website; The pages visited and the content viewed and stored; Information or text entered; Links and buttons clicked.
Children's Privacy
Access to the services provided by Escoramento.com is exclusive to accounts associated with legal entities governed by private law (B2B), operated by users over 18 years of age, and the creation of accounts by minors is not allowed.
upgrades
We may update this policy from time to time, and if we make any material changes, we will provide full publicity and transparency when we do so. We will provide you with an opportunity to see these changes. By continuing to use our products and services after the changes have been made and we have notified you about them, the way we use your personal data will be subject to the terms of the updated policy.
Contact channel
If you have any questions or concerns, you can contact us by sending an email to privacidade@escoramento.com.